We exclusively accept returns in cases of size discrepancies or damage to the item. Customers must initiate returns within 5 days of receiving the product. It is imperative to document the unboxing process through video or photographs and ensure that all tags remain intact. Upon receipt of the returned item, reimbursement will be promptly processed within a span of 3-5 days.

 

However, it's important to note that customers are solely responsible for covering the return postage charges. This policy aims to facilitate smooth returns for instances where the received product does not meet size expectations or sustains damage during transit. By adhering to these guidelines, we aim to streamline the returns process while ensuring a satisfactory resolution for our valued customers. We appreciate your understanding and cooperation in adhering to these return procedures. Should you have any further inquiries regarding our return policy or procedures, please do not hesitate to reach out to our customer service team for assistance.